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Browser Requirements

We support the following browsers. If your browser does not meet Wells Fargo's security standards, please follow the download instructions below. Otherwise, your experience may vary, or you may not be able to sign on to Wells Fargo Financial Bank Online Payment System.

If you have the required minimum browser version, it must also have at least 128-bit encryption. This is a very strong, secure form of encryption. This will allow you to make your payments online securely.

Note: We strongly recommend that your computer be running one of the operating systems listed below, and be connected to the internet using one of the browser versions indicated.

Microsoft® Internet Explorer (MSIE) 6.XX - 8.XX Mozilla Firefox 3.0 Safari® 1.3X or Greater

For your protection, Wells Fargo does not support beta versions of browsers. Under normal circumstances, Wells Fargo will support the final version of a browser shortly after the release date. Wells Fargo regularly monitors and tests browsers to ensure the highest security standards for our customers.

For security reasons, certain versions of browsers occasionally "expire" their ability to perform sensitive transactions. In order to maintain its high degree of customer security, Wells Fargo does not allow access to accounts online using these browsers. To continue to access Wells Fargo accounts online, some customers will need to upgrade to a newer, supported version of their preferred browser.

To provide our customers the most effective and secure online access to their accounts, we are continually upgrading our online services. As we add new features and enhancements to our service, there are certain browser versions, operating systems, and/or Internet devices including WebTV, which cannot support these changes. We recommend that you use a browser and operating system that is listed on the above Supported browser chart.

If you're not sure which version of Microsoft Internet Explorer you're currently using, follow these easy steps:

  • Click on Help in your browser's top menu bar.
  • Scroll down to About Internet Explorer.
  • The top line of the resulting window displays your browser version.

  • With the browser open click on the Apple Menu.
  • Click on About Internet Explorer.
  • The top line of the resulting window states your browser version.

Please Note! Use the buttons provided on each page. Using your browser's back and forward buttons can lead to incorrect information displayed on the screen or incorrect processing of your payment.

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